PRIVACY POLICY AND COOKIES
Personal Data Processing Rules
Fragrana places great emphasis on protecting the privacy of users, especially regarding their personal data. This privacy policy explains how we collect and process users’ personal data, ensuring full compliance with data protection regulations.
When processing personal data, Fragrana adheres to the requirements outlined in the following principles and meets at least one of the conditions for processing personal data as specified in Article 6 of the General Data Protection Regulation (GDPR).
1.1. Basic Principles of Personal Data Processing:
- Lawfulness, fairness, and transparency of processing
- Purpose limitation
- Data minimization
- Data accuracy
- Storage limitation
- Integrity and confidentiality of data
1.2. Principles of Lawfulness of Personal Data Processing:
Personal data processing is lawful if at least one of the following conditions is met:
- The data subject has given consent to the processing of their personal data for one or more specified purposes.
- Processing is necessary for the performance of a contract to which the data subject is a party or to take steps at the request of the data subject prior to entering into a contract.
- Processing is necessary for compliance with a legal obligation to which the data controller is subject.
- Processing is necessary to protect vital interests of the data subject or another person.
- Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
- Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the fundamental rights and freedoms of the data subject.
Use of Cookies
While using our website, depending on your browser settings, cookies may be stored on your device.
Cookies may come from both Fragrana.com and external partners. We encourage you to read the following information regarding the use of cookies and how they are stored.
What Data Do We Collect About You?
Data Collected During Registration:
To use some features on our website, registration is required. During this process, you will be asked to:
- Choose a username and password for logging in.
- Consent to the processing of your personal data by Fragrana.com.
- Optionally, consent to receive marketing communications (e.g., promotions, new products). You can opt out anytime via the unsubscribe link or by replying “CANCEL” to SMS.
Data Collected Automatically:
While using our website, we automatically collect data related to your visit, including:
- IP address
- Domain name
- Browser type
- Operating system
Details about the use of cookies can be found in a separate section of our privacy policy.
Who is the Data Controller & How to Contact them?
The data controller of your personal data is:
TATRARENT Kacper Zajko
ul. Huty 1C, 34-500 Zakopane, Poland
To contact us, you can:
- Email: hello@fragrana.com
- Mail: TATRARENT Kacper Zajko, 34-500 Zakopane, ul. Huty 1C
Purpose & Legal Basis for Processing Your Data
Your personal data will be processed for:
- Handling orders
- Collecting feedback (e.g., via Opineo, Ceneo)
- Pursuing claims or compensations
- Conducting marketing activities
- Selling products & services
- Performing analyses & statistics
- Responding to inquiries
- Ensuring user security
- Archiving documents
- Fulfilling legal obligations
Legal Basis for Processing Your Data:
- Your consent (e.g., for loyalty programs)
- Contract necessity (e.g., order fulfillment)
- Legal obligations (e.g., tax compliance)
- Legitimate interests (e.g., customer support)
Who Will Your Data Be Shared With?
Your personal data will not be transferred outside the European Economic Area (EEA), except when using services like Google Analytics or Facebook, which may transfer data to third countries (e.g., the USA).
Your data may be shared with:
- Service providers working with Fragrana.com
- Courier companies delivering orders
- Law firms handling legal matters
- Entities cooperating with Fragrana.com
- Payment processors (e.g., Krajowy Integrator Płatności S.A. for tPay transactions)
- Authorities entitled to access data under applicable laws
Data Retention Period
The length of time we retain your data depends on the processing purpose:
- Legal obligations (e.g., 5 years for tax records)
- Account activity (until you delete your account)
- Legal defense (e.g., 6 years for claims under Civil Code)
- Consent-based processing (until consent is withdrawn)
Your Rights Regarding Personal Data
You have the right to:
- Access your personal data
- Correct inaccurate data
- Complete missing personal data
- Request deletion or restriction of processing
- Object to further processing
- Transfer your personal data
You may withdraw your consent at any time, but this will not affect the legality of prior processing.
Consequences of Not Providing Data:
Providing personal data is voluntary, but some services (e.g., purchasing products) require it. If you do not provide necessary data, we cannot process your order.
How Do We Use Profiling?
Fragrana.com uses automated decision-making systems that affect your experience, including:
- Personalized marketing offers
- Custom recommendations based on browsing behavior
Profiling Uses:
- Service history
- Data from cookies (including location & usage details)
How to Get More Information?
If you have questions about your personal data processing, contact:
- Email: hello@fragrana.com
- Mail: “Personal Data” – TATRARENT Kacper Zajko, ul. Huty 1C, 34-500 Zakopane, Poland
Use of Cookies
Our website uses cookies to:
- Identify your browser during sessions
- Track visit frequency & user preferences
- Improve services & personalize content
Cookies cannot harm your device or install viruses.
Security of Your Personal Data
Communication between your device and our servers is secured with SSL encryption.
Databases are protected against unauthorized access.
Changes to the Privacy Policy
We reserve the right to update this policy. Any changes will be published with a new effective date.